Contact Us
Frequently Asked Questions
What are your hours of operation?
We are open every day from 5:30 pm 12am Monday -Friday Saturday 7am 8pm Sunday 1pm 5pm
How can I reach out for support?
You can contact us via email at support@peerplatform.net or phone 301-945-7141
What can I expect during a peer support session?
During a peer support session, you can expect a safe, non-judgmental space where you can share your thoughts and feelings. Our trained staff offer empathy and understanding, drawing from their own experiences.We meet you where you are
Can I join your community if I live outside the area?
Absolutely! We offer virtual and phone services
What if I need immediate assistance?
If you are in crisis or need immediate help, please reach call emergency services or dial 988 .Our support is geared toward ongoing peer interactions, We are not a crisis center.
What types of support do you offer at Warm Peer Support?
At Warm Peer Support, we provide a variety of resources including one-on-one peer support sessions, group discussions, workshops on coping skills, and community-building events. Our aim is to create a safe and welcoming environment where individuals can connect, share their experiences, and receive encouragement from peers who understand their challenges.
How do I pay for services?
Warm Peer provides self-pay peer support services with flexible payment options available. We understand that each person's financial situation is different, so we offer a sliding scale option based on individual circumstances.
Clients may pay through:
- Credit or debit card
- Online payment options
- Electronic payment services
- Other approved payment arrangements
Sliding scale rates are determined based on financial need and availability. Please contact Warm Peer to discuss payment options and find a rate that works for your situation.
Our goal is to make peer support accessible while continuing to provide quality, compassionate support.Please reach out to us directly at support@peerplatform.net or call 301-945-7141 to discuss payment options that work best for you.
Location and Hours of Operation
Hours Monday -Friday 5:30PM 12 AM
Saturday 7AM 8PM
Sunday 1PM 5PM
Connect with Trained Peer Specialist
Access guidance from trained peers who understand your journey and offer compassionate support.